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Important News Covid-19 Virus

Derby Road site will be operating as an isolation site  from Monday 23rd March. The site will be manned by a full team of staff working via telephone and  e mail. We are also hoping to start using video consultations as well. All patients who need to be seen will be seen at  the Pinewood site where infection control protocols will be followed to prevent the spread of infection including the use of personal protective equipment such as masks, aprons, gloves and goggles. In the possible event that staff are forced to self isolate and / or become unwell , we will re -deploy staff from the Derby Road site as and when required. We hope in this way to preserve a resilient workforce for as long as possible. Any patient attending the Pinewood site will be given instructions to wait in the car park until asked to come into the surgery. ALL patient requests for appointments will continue to be assessed and prioritized by telephone and by e mail.  It is clear to us that many routine procedures and treatments will be delayed as we attempt to meet the needs of our most vulnerable and ill patients. We apologize sincerely for this and ask for the understanding of our patients.

For more details on specifics, please see the newsletter below.

Derby Road Patient Newsletter March 2020-Download

here: Patient Newsletter March 2020

Covid-19 (Coronavirus) Please follow the link below for up to date advice from NHS England

Useful Contacts & Links


Ipswich Hospital

01473 712233

Ipswich Hospital A&E Reception

01473 702033

Suffolk Nuffield Hospital (Private)

01473 279100

Quality of life

Change for Life

One Life Suffolk

Age UK

01473 257039

Suffolk family carers

Suffolk Carers' Helpline

01473 232679


Wellbeing Suffolk

0300 123 1503

MIND (advice on mental health issues)

01473 286222


0845 7909090

Suffolk Drugs and Alcohol helpline

0808 8001122

Suffolk Recovery Network

0300 123 0872


0808 800 5000

Health and Wellbeing Suffolk

Social Services (Customer first)

0808 800 4005

Family Planning and Sexual Health

Sexual Transmitted Diseases

Where to go

For young people aged 25 years and under

Family Planning


Emergency out of hours dentist

0300 130 3065

Healthcare for Ipswich and East Suffolk

Ipswich and East Suffolk CCG

01473 770000

Suffolk Info Link

Referral Management Centre

01473 770150

Choose and Book

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