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Noticeboard

Important News Covid-19 Virus

All clinical cases will be seen at the Pinewood site where infection control equipment such as masks, goggles, aprons and gloves will be worn. We are also hoping to start using video consultations as well.   Any patients attending the Pinewood site will be given instructions to wait in their car until rung on their mobile and met at the surgery door which is being kept locked when the clinician is ready to see them   ALL patient requests for appointments will continue to be assessed and prioritized by telephone and by e mail. 

For more details on specifics, please see the newsletter below.

 

Derby Road Patient Newsletter March 2020-Download

here: Patient Newsletter March 2020

In line with national guidance, antibody testing (to see if you have had Coronavirus) is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  This will help us to help you with all other urgent calls.  We will make an announcement as soon as we can.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune.  

 

Covid-19 (Coronavirus) Please follow the link below for up to date advice from NHS England

https://www.nhs.uk/conditions/coronavirus-covid-19/

At the end of August 2016 we were visited by the CQC as part of their scheduled inspections of all healthcare organisations.

The focus of this inspection was to ensure patients receive safe and effective care in an appropriate way. The CQC found that the Practice met every standard they inspected and all were rated as "GOOD". Patients told the CQC they were listened to, treated with professionalism, dignity and respect. All patients who were interviewed said they were satisfied with the care they received.

Please click here to see a summary of their report about this practice, and a big thank you to the patients who were happy to be interviewed during the visit.

 

 

 
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